We understand how your company, your processes and your people work before we propose a system. Consulting, software, cloud, artificial intelligence and support, for companies with and without an IT department.
Where to start? I already know what I needI need to get my company in order
Fedesoft member
Serving all of Colombia
A real case, with no details that identify the brand.
Orders came in on WhatsApp, and no one could say for sure who had paid, how much stock was left or how much each sale earned.
The team wanted to sell their product, not learn systems: technology was a barrier rather than a help.
Accounting, inventory, supplier purchases, shipping quotes and invoicing were all done separately and by hand.
With no payment gateway or e-invoicing connected, every sale took several steps and several tools.
A product customers want and a sales channel, WhatsApp, that already worked.
An artificial intelligence agent serves customers on WhatsApp, quotes shipping, takes payment, issues DIAN e-invoices and keeps inventory and accounting. Today the whole business runs on it: the team only takes the order to the carrier, and customers write "it arrived so fast".
If any answer is "not yet", that is where we would start. Let’s talk about your company.
This is how a project moves forward with us, from the first conversation to a working system.
What you deal with every week, in your own words. What holds you back and what is already working.
Who decides, what can be delegated and to whom, and what your team knows that is not written down.
Where control gets lost: a purchase made without quotes, a payment never reconciled, a procedure no one sees.
With the business, the team and the processes clear, we choose the technology that supports them and build it on top of what you already have.
While the work moves forward, we get more out of the tools your company already has, so you see concrete improvements without waiting to buy anything new.
We understand how it works today, we talk with your team, and we hand you a written roadmap: what to change first in the business, the people, the processes and the technology, what it costs, and what is already working so it is not rebuilt.
See a case studyWe build the software your way of working needs and connect it to your accounting, your e-invoicing and your sales channels. Every transaction has an owner, permissions and traceability.
Request a proposalWe design your cloud with security, compliance and observability built in from day one: you know what is happening, who accesses what and how much it costs each month. If you already have a cloud, we bring it up to that standard.
Request a proposalAgents that talk with your customers on WhatsApp, check your system in real time and follow your company's rules. What they should not resolve on their own, they hand over to a person, and every conversation is recorded.
Request a proposalWe monitor your technology to catch problems early, respond when something fails and document every solution, so the knowledge stays in your company.
Request a proposalWhen you already know what you want to solve: moving your operation to the cloud, supporting your applications or putting an artificial intelligence agent to serve and sell on WhatsApp.
When the company depends on you and the problem is the business, not a system.
“Every company works differently. That is why we start by understanding your operation and stay with you through the digital transformation of your processes and your entire value chain.”
We were founded in Cartagena in 2024. We work with companies with and without an IT department: for those who have a team, we strengthen it with specialists, and for those who do not, we are their IT department.
What guides us: empathy and human connection first, and trust built on rigor and transparency.
We needed to move our platform to the cloud in an organized and secure way, and we weren’t sure where to start. Confía Digital designed the architecture, handled the deployment, and stayed with us through the launch. Today we run on more stable infrastructure, and we know exactly what we have and how it works.
These are some of the certifications held by the people on our team.
Fedesoft member
The first conversation is free, and if you already know what you need, the guidance is free as well. The assessment starts from COP 875,000 plus VAT (COP 1,041,250 including VAT) for companies of up to 25 people and one location; with more people, more locations or several business units it is quoted separately, and in every case we confirm the price in writing before we start. The comprehensive assessment of the whole company (processes, technology, cloud architecture, software, artificial intelligence and culture), with a business case and roadmap, is priced according to scope, and we give you the price before we start. If you hire us for a project within 90 days of receiving the assessment, its cost is credited toward that project one time only.
You talk with a technology and business expert. We ask what is causing you trouble, what you want to solve and what would give you peace of mind. You leave with a plan to get there, grounded in your reality and your business, and we are fully transparent about whether and how we can help.
Yes. For companies without an IT department, we take on that role: we understand the operation, make proposals and support you along the way. For those who have one, we strengthen the team with specialists.
Not necessarily. The first step is to see what already works, so we do not charge you to rebuild it. Often the first controls come from what your accounting system or your bank already offers.
We plan the migration in stages, with tests before each step and a plan to roll back if something does not go as expected. That way the risk to daily operations stays low and under control.
We give access only to those who need it, keep a record of what is done, and handle personal data in accordance with Colombia's Law 1581 of 2012 and our data processing policy.
We are based in Cartagena and serve companies throughout Colombia. We work with you by video call and at your premises: the assessment includes visits and interviews with your team.
In 30 minutes, we will tell you where we would start. Use this form, call us, message us on WhatsApp, or book a meeting.
When you book a meeting, your data is processed under our data protection policy.
